Hey everybody, long-time reader first time poster
I have had my op1 for about a month now, and yesterday afternoon, a few hours before what was supposed to be my op1s live debut the unit stopped working suddenly and for no reason.
All the keys in the left side of the unit, including most of the menus and even the lowest half octave of the musical keys don’t work anymore.
Since this looks more like a firmware problem (the unit was fine and has never been damaged by any means) I started by doing a factory reset and also reinstalling the latest firmware (225, the one that came with my machine). Everything to no avail.
I did the troubleshooting tests (pressing com before turning on the unit) and I could tell in the keyboard test that that half of the keys was not detected. I couldn’t move to the next screen (for that I would need to enter shift+4, with the shift key being on the non-responding side) so I couldn’t perform the other tests.
While I have warranty and could send it back to Thomann (where I bought it) for free, I thought I would check with you guys to see if anyone else has encountered this before. I was thinking that maybe installing a different/older firmware could maybe help, but I couldn’t find older firmwares on the teenage engineering website.
Also, not sure if this could be somehow related, the last synth I played before the total crash was DNA, which, while absolutely mind blowing had crashed my op1 before (just usual screen glitch and being fine after restarting).
Thanks so much in advance