Oplab and TE woes

I emailed TE about seeing if the oplab could send midi timecode since it looks like it can only send midi clock through the USB port. The only way I can get midi timecode is to connect the op1 directly to ableton. It would be nice if that could be passed through with the oplab too unless I’m missing something. Also when I purchased the oplab I was looking forward to the ‘user’ modes where I guess one could make their own mode on the unit and also being able to use the smaller expansion port etc. Anyways I’m a bit pissed off at TE’s response which was very cold and not helpful at all. I kindly asked about the midi timecode thing and also to see if they would possibly release any updates that were in the works before they discontinued it or open source some of it. All I got was ‘Unfortunately we don’t have any new updates for the OPLAB.’ They can do better. I can now relate to others that have had crappy service from them. Rant over.