Wow ! Seems like your Op-1 screen is frozen. Have you tried to talk to TE support about this ?
Wow ! Seems like your Op-1 screen is frozen. Have you tried to talk to TE support about this ?
Yeah, I have. They are not being super responsive… Which makes me sad cause I’m a super fanboy
They gave me the battery refresh info which I already had tried. Haven’t heard back for a couple of days or so now.
You should ask if they can sell you a new OLED screen if your synth is not under warranty?
Thanks @player
I don’t think it’s the screen itself which is the problem. I think the screen is one of the places where the issues are manifesting themselves.
Still under warranty. Working my way through the issue. It’s taking a long time. Cest la vie
I just reunited with the OP-1 tonight. Bought a demo unit from Sweetwater here in America. Everything was going well, until about 30-45 minutes in and my unit did the same exact thing.
No problem, buddy.
In addition to this screen thing, I was jamming at home super loud through my PA when the visual glitch was accompanied by a high pitched super loud noise, along with a clipping sound like a metronome, I have the video somewhere… Just warning you, as these issues may go hand in hand. Also, how’s your battery life? Mine went shit house.
To answer your question: I took mine to a local guy to look at it, and he couldn’t find the problem… However, since he looked at it, it’s been fine. Got hours and hours out of a single charge. Haven’t charged it since…
I called the guy to ask him if he used a special charger or something, and if he had the op1 on or off when he charged it. He said that he wasn’t sure, but thinks it was charged on a PC… Or maybe a standard official Samsung charger. But none of that really matters, as he said it opened the unit all up, and made sure everything was firmly connected.
@ludicrouSpeedThanks for that info. Probably just going to end up returning it, since I just got it. Just makes me sad - was really looking forward to having the OP-1 back in my life. Oh well, will just have to wait a bit longer until someone gets them in stock. Thanks again!
NW
I would say maybe check w/ TE of opening it up voids your warranty, as if it’s just a loose connection, then it’s probably nothing actually wrong w/ the unit once the connection is made properly